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COVID-19 Energy Assistance Program (CEAP)

Apply Online for CEAP.

Download PDF Application Form.

The government is providing $9 million to support residential customers who are in arrears on their energy bills as a result of COVID-19. 

Residential electricity consumers are eligible for CEAP if they meet the following criteria:

  • Customer must have an account with an electricity distributor or a USMP. Only the account holder (i.e. the customer) can submit an application for the CEAP credit.
  • Customer made at least a partial payment in respect of electricity charges on March 17, 2020, the date the Provincial Emergency was declared.
  • As of the day of applying, customer has overdue amounts owing for electricity charges from at least two electricity bills since March 17, 2020.
  • Customer has not received Ontario Electricity Support Program (OESP) or Low-Income Energy Assistance Program (LEAP) grants in 2020.
  • Customer or the customer’s spouse / common-law partner (who must share the same address with the customer):
    • Is unemployed at the time of the CEAP application, and; 
    • Qualified for the Canada Emergency Response Benefit (CERB) or
    • Received Employment Insurance (EI) after March 17, 2020

CEAP applications are processed on a first come first serve basis until the program funds are depleted. Be sure to get your application in early.

Apply Online for CEAP.