December 15, 2020
A number of our customers have reported being targeted by a scam targeting electricity customers. If you receive a call threatening disconnection if you do not pay by pre-paid credit card, ATM, gift cards or other unusual means, hang up immediately.
Do not agree to make payment through any of these means or give out personal information over the phone.
If you are unsure about the status of your account, please call our office at 519-853-3701.
If you are the victim of a scam, contact your financial institution and contact the Canadian Anti-Fraud Centre at 1-888-495-8501 or online at Canadian Anti-Fraud Centre.